The hotel is conveniently located next to a large shopping mall called "AEGEAN", which offers a wide variety of restaurants and shops. It is also very close to the Exhibition center, making it a convenient choice for business travelers. The rooms are spacious and comfortable, with a pillow menu available for personalized comfort. The bathroom is modern and well-designed, with glass walls adding a touch of luxury. The service is friendly and attentive, as mentioned by several guests. The breakfast buffet is highly praised, with a wide selection of dishes, including traditional soups.

The lounge area could use some improvement in terms of cleanliness.

The staff at the hotel were very helpful and attentive. The hotel has a number of resturant and the food they offer is fresh and tasty. There is also a shopping centre near the hotel where you have access to a small supermarket and costa coffee.

Next to the subway

"tired" furniture. I'd expect more from five stars

The hotel is conveniently located near a shopping center with lots of restaurants and a large shopping mall with numerous places to eat. It is also very close to the metro, making it easy to get around. The cleanliness of the hotel and the facilities provided were top-notch. The breakfast offered a wide variety of delicious options, and the staff members were always friendly and helpful.

Nothing, no complaints at all.

The rooms were spacious and well designed. The hotel lobby makes you feel you are in a 5 star hotel. 10 minute drive to exhibition center. Parkson department store and a supermarket next door makes it convenient. Concierge is good.

1. They don't replenish the fruit basket which is ok but at least remove the plate because the fruit was already not edible. 2. Three days they did not replenish the items I used from the mini bar which is not acceptable. 3. The Spa is very expensive and located in a strange part of the building and seems like it is not even part of the hotel. 4. Staff need to work on their English more as it is a process to communicate with some of them.

Spacious rooms, attentive staff, great amenities, extensive breakfast selection, convenient location near airport and subway.

Nothing to mention.

Nice location, close to amenities. Friendly and accommodating staff. Clean and comfortable rooms. Convenient access to train/subway stations. Spacious rooms with city views.

I recently stayed at Crowne Plaza in Beijing for a week for a business trip. The staff was incredibly friendly and helpful throughout my stay. The room itself was spacious and clean, with a beautiful view of the city. The hotel's location was perfect, with easy access to the airport, subway, and a large mall just a few steps away. The convenience of having a grocery store nearby was a huge plus. The comfortable bed and English-speaking staff made my stay even better.

I would be happy to recommend this hotel.

The room at Crowne Plaza was very comfortable and clean, providing a great night's sleep. The staff was extremely helpful and accommodating throughout our stay. Additionally, the hotel offered excellent leisure facilities such as a pool and sauna. I highly recommend this hotel for a pleasant stay.

Staying at this hotel was a luxurious experience! The exclusive amenities, including the relaxing Spa & wellness center, the heated swimming pool with sun loungers, and the sauna, added to my comfort. The room had its own private facilities, including a Jacuzzi and a steam room. The restaurant served a delicious in-room breakfast and dinner, while the bar served great drinks. The service was exceptional, and the staff was helpful. The venue's location advantages, with its quick access to a large shopping center, were very convenient.

Despite the luxurious experience, the food service at the restaurant lacked proper customer service. The staff was slow, and some dishes on the menu were not available.

The breakfast offers a wide variety of options and flexible timings. Conveniently located near a shopping center with numerous dining choices. Spacious rooms and helpful concierge. Membership perks available, but pricing could be more reasonable.

Our weekend stay was amazing! The staff were so friendly and welcoming, offering us a complimentary drink upon arrival and even upgrading our room. The location was perfect with easy access to public transportation and a nearby shopping center. One of the best aspects was the club floor, which offered delicious food and drink options and extended hours. We also enjoyed the pool and steam room facilities, which were clean and well-maintained.

Honestly, we couldn't find any significant negative aspects to our stay. While some of the staff were a bit shy, everyone was still professional, polite, and helpful.

I stayed at a 5-star hotel during New Year's Eve. The breakfast was excellent, with a great selection of both Western and Chinese dishes. The swimming pool was a highlight too, as it was large and well-maintained. Also, the hotel is located near metro stations, making it easy to explore the city.

The customer service was poor, with staff showing little interest in helping guests. Moreover, the room wasn't cleaned properly, and amenities such as towels were not replaced regularly. The atmosphere in the hotel was underwhelming, lacking any festive or celebratory spirit. While it has several amenities, the overall experience did not feel luxurious or worth the price.

We enjoyed our stay at this hotel. Clean and comfortable room with good facilities. The breakfast had lots of variety and catered to different time slots. The staff was friendly and spoke English well. This hotel is situated in a great location close to a shopping center with many restaurants.

For us, it was ideal.

The breakfast and room were great and the location was convenient to shops and restaurants. The hotel was clean and well-maintained, with a friendly and helpful staff.

The hotel staff was unhelpful and seemed not to care at all about resolving the issue. It put a damper on an otherwise enjoyable Christmas stay.